Casper Spins Rules and Regulations in United Kingdom

These terms set out the legal rules for use of the official website and mobile application in the United Kingdom. By continuing after registration, you confirm you have read, understood, and agree to these conditions, including rules on bets, bonuses, payments, and your rights. Services are provided only where gambling is allowed by law and are subject to the Gambling Act 2005 and the Gambling Commission’s LCCP. The platform is for persons aged 18 or over. Casper Spins may update these terms to meet regulatory requirements or operational needs.

General Terms

These general terms govern your account, access to services, and fair use. By creating an account, you agree that you are 18+ and legally allowed to gamble in Great Britain. The platform may amend these terms to reflect legal changes or improve clarity, and continued use means you accept the revised version. Intellectual property in site content is protected and liability is limited as permitted by law.

  • Agreement and eligibility: you confirm you are at least 18, not self-excluded, and gambling is legal for you in your jurisdiction.
  • Registration: provide accurate details and keep them updated; one account per person, household, IP, or device unless stated otherwise.
  • Verification: identity, age, and address checks are required; we may request source-of-funds/wealth information before bets, bonuses, or withdrawals.
  • Fair use: no bots, collusion, arbitrage, chargebacks, or exploitative patterns; suspicious activity may lead to suspension.
  • Changes to terms: we may update the terms; material changes will be notified and you should read them before continued use.
  • Responsible gambling: tools such as limits, time-outs, and self-exclusion are available; participation in GAMSTOP applies for Great Britain.
  • Content protection: site content, software, games, odds, data, and trademarks are protected; no unauthorised use.
  • Bonus terms: promotions have specific rules, wagering, contribution rates, expiry, and maximum bet limits; see the bonus policy.
  • Liability: we do not accept liability for indirect loss; nothing limits statutory rights or liability that cannot be excluded by law.
  • Complaints and disputes: use our complaints process; unresolved disputes may be referred to an approved ADR provider.

General Betting Rules

These general betting rules cover who can place a bet, how bets are accepted, and how settlements are calculated on games or any event offered. Only verified customers who meet legal age and eligibility criteria may place bets. Stakes are subject to minimum and maximum limits, and odds or markets may be restricted, suspended, or cancelled if required. Settlement is based on official results or game outcomes; erroneous markets or palpable errors may lead to voids or adjusted settlement.

  • Eligibility: only verified, 18+ customers may place a bet; use of the account must be personal and lawful.
  • Acceptance: a bet is accepted when it appears in your betting history as confirmed; pending or timed-out requests are not binding.
  • Stakes and limits: minimum and maximum stakes or payouts apply per market, game, or event and may vary.
  • Odds changes: odds can change before acceptance; if odds move during placement, the bet may be rejected or repriced.
  • Settlement: bets settle on the official result or final game outcome; where applicable, settlement follows published market rules.
  • Void/cancellation: bets may be voided in cases of palpable error, abandoned or postponed events, or regulatory requirements.
  • In‑play: delays apply to in‑play betting; markets can be suspended at key moments or for integrity reasons.
  • Cash out: availability is not guaranteed; cash out offers are discretionary and may be withdrawn.
  • Conflicts: in the event of data conflict, our settlement rules and trusted data sources prevail.
  • Responsible limits: we may restrict bets for safer gambling, integrity, or AML purposes.

Payment Rules

This section explains deposits, withdrawals, verification, and related restrictions for the United Kingdom. Deposits and payouts are subject to KYC/AML checks and may require proof of identity, address, payment ownership, and source of funds. Processing times depend on method and successful verification; fees, if any, are disclosed at the cashier. The operator may refuse or reverse transactions to comply with legal obligations or to prevent misuse of services.

  • Available methods: supported methods are shown in your account cashier and may include cards, bank transfer, and approved e‑wallets.
  • Ownership: you must use payment instruments registered in your name; third‑party payments are not allowed.
  • Limits: minimum/maximum deposit and withdrawal limits apply per method; higher thresholds may require extra checks.
  • Processing times: displayed per method; withdrawals are processed after verification and security reviews.
  • KYC/AML: we may request ID, address, payment proofs, and affordability/source‑of‑funds documents before releasing funds.
  • Fees: any fees are shown before you confirm; your bank or provider may add charges outside our control.
  • Roll‑over: we may require reasonable game play on deposited funds prior to withdrawal to reduce payments risk.
  • Reversals: transactions may be delayed, refused, or reversed to meet legal, security, or responsible gambling obligations.
  • Currency and rounding: account currency is shown in your profile; rounding may apply per game rules.
  • Chargebacks: chargebacks or disputes on deposits may lead to account restriction and recovery of costs.

Responsible Gambling

Gambling should be entertaining and controlled. Safer gambling tools help you set limits, manage time, and reflect on your play. You can set deposit, loss, stake, and session limits to manage spend, and reality checks provide reminders during play. Time‑out and self‑exclusion options are available, including multi‑operator self‑exclusion for Great Britain via GAMSTOP. Affordability assessments and interaction measures may be applied to help reduce risk. If gambling affects your finances, relationships, or wellbeing, use the tools and seek support without delay.

  • National Gambling Helpline: 0808 8020 133 and live chat via GamCare;
  • GamCare (gamcare.org.uk);
  • GambleAware (begambleaware.org);
  • GAMSTOP self‑exclusion (gamstop.co.uk);
  • NHS Specialist Clinics for gambling harms (nhs.uk).

Anti-Money Laundering

The operator applies anti‑money laundering and counter‑terrorist financing controls in line with UK law and regulatory guidance. Verification procedures confirm identity, age, and address, and enhanced checks may assess payment ownership, source of funds, and affordability. Transactions are monitored for unusual patterns, including rapid deposits and withdrawals, third‑party funding, and irregular use of bonuses or services. Where suspicious activity is identified, we may request further information, delay processing, or submit reports to the relevant authorities. Breaches of AML rules may lead to account restrictions, frozen balances, closure, or permanent blocking. Continued use of the platform means you agree to these controls and to cooperate when information is requested.

Privacy Policy

Your personal data is processed under UK GDPR and the Data Protection Act 2018. Information collected can include identity and contact details, registration data, KYC documents, device and technical data, account activity, game play, deposits and withdrawals, and communications. Data is used to provide services, verify age and identity, manage your account, process payments, prevent fraud, comply with legal duties, and offer responsible gambling tools. We may share data with payment providers, KYC/AML service firms, game suppliers, and regulators where legally required. International transfers, if any, use appropriate safeguards such as standard contractual clauses. Retention aligns with legal obligations and our retention schedule. You have rights to access, rectify, erase, restrict, object, and data portability, subject to legal limits. Security measures protect your data, and you can contact us to exercise your rights or to read the full privacy notice.

Security

Platform security is a priority, and measures are in place to protect your account, data, and transactions in the United Kingdom. Technical and organisational controls reduce risk from unauthorised access, account misuse, and payment fraud.

  • TLS encryption for data in transit and encryption for sensitive data at rest;
  • Payment processing through PCI DSS compliant providers;
  • Optional two‑factor authentication for account access;
  • Continuous monitoring, anomaly detection, and fraud controls;
  • Access controls, least‑privilege administration, and audit logging;
  • Secure development, patching, and vulnerability testing;
  • Rate limiting and session controls to protect bets and payments;
  • Regular backups and documented incident response procedures.

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